2018 MCI J4500 recall: windows, wipers & mirrors
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 motor coaches. The rear left hand window may separate from the vehicle.
💥 The risk
If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.
🔧 The fix
MCI will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. MCI issued owners an interim notification on June 8, 2018. The recall began on August 24, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 463.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V225000
- Manufacturer recall #
- SB 463
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 640
- Component
- VISIBILITY:GLASS, SIDE/REAR
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 24, 2018
- Built
- Feb 16, 2017 – Feb 23, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.