2011, 2013 Jayco JAY Series recall: body & structure
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
💥 The risk
Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
🔧 The fix
Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V292000
- Manufacturer recall #
- 9901379
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 2,155
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Owner phone
- 1-800-517-9137
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 26, 2018
- Built
- Mar 25, 2010 – Mar 18, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.