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🩹 Injury riskNHTSA 18V423📅 Jun 25, 2018

2016–2017 E-One Cyclone II recall: body & structure

⚠️ What's wrong

E-One Incorporated (E-One) is recalling certain 2016-2017 E-One Cyclone II SP-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.

💥 The risk

Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.

🔧 The fix

E-One has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on July 10, 2018. Owners may contact E-One customer service at 1-352-861-1122.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V423000
Manufacturer
E-One Incorporated
Vehicles affected
8
Component
STRUCTURE
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 10, 2018
Built
Aug 26, 2016 – Oct 16, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V423 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V423?

2016–2017 E-One Cyclone II. 8 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized E-One dealer to book the free repair.