2019 Jayco Travel Trailer White Hawk recall: equipment
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.
💥 The risk
If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.
🔧 The fix
Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V449000
- Manufacturer recall #
- 9901404
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 202
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-800-517-9137
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 30, 2018
- Built
- Apr 25, 2018 – May 7, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.