2018–2019 Alta Redshift MXR & 2019 Alta Redshift EXR recall: electrical system
⚠️ What's wrong
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
💥 The risk
A motorcycle stall can increase the risk of a crash.
🔧 The fix
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V502000
- Manufacturer recall #
- SVC-ESB-18-004
- Manufacturer
- Alta Motors
- Vehicles affected
- 215
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 6, 2018
- Built
- May 24, 2018 – Jul 27, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.