2018 Mercedes-Benz E 400 recall: child seat
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.
💥 The risk
If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.
🔧 The fix
MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V513000
- Manufacturer recall #
- 2018080015
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 39
- Component
- CHILD SEAT:LATCH STRAP
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 28, 2018
- Built
- Oct 30, 2017 – Nov 2, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.