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🩹 Injury riskNHTSA 18V584📅 Sep 7, 2018

2012–2018 Collins School BUS recall: equipment

⚠️ What's wrong

Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

💥 The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

🔧 The fix

Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V584000
Manufacturer
Collins Bus Corporation
Vehicles affected
59
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 9, 2018
Built
Jan 1, 2012 – Aug 24, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V584 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V584?

2012–2018 Collins School BUS. 59 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.