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🩹 Injury riskNHTSA 18V611📅 Sep 17, 2018

2013–2017 Coach And Equipment Metro Lite & 2013–2017 Coach And Equipment Phoenix + 2 more recall: equipment

⚠️ What's wrong

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

💥 The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

🔧 The fix

Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at [email protected].

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V611000
Manufacturer
Coach and Equipment Mfg Corp.
Vehicles affected
121
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-724-8464
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 27, 2018
Built
Jan 1, 2013 – Dec 31, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V611 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V611?

2013–2017 Coach And Equipment Metro Lite & 2013–2017 Coach And Equipment Phoenix + 2 more. 121 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Coach And Equipment dealer to book the free repair or call the manufacturer at 1-800-724-8464.