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NHTSA 18V620📅 Sep 18, 2018

2018–2019 Mitsubishi Eclipse Cross & 2017–2018 Mitsubishi Outlander + 2 more recall: collision avoidance

⚠️ What's wrong

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

💥 The risk

If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

🔧 The fix

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V620000
Manufacturer recall #
SR-18-007
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
9,166
Component
ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Owner phone
1-888-648-7820
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 16, 2018
Built
Aug 1, 2016 – Jun 13, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V620 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V620?

2018–2019 Mitsubishi Eclipse Cross & 2017–2018 Mitsubishi Outlander + 2 more. 9,166 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mitsubishi dealer to book the free repair or call the manufacturer at 1-888-648-7820.