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💥 Crash risk🩹 Injury riskNHTSA 18V696📅 Oct 10, 2018

2011–2018 Collins School BUS recall: seats

⚠️ What's wrong

Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

💥 The risk

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

🔧 The fix

Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V696000
Manufacturer recall #
18e056
Manufacturer
Collins Bus Corporation
Vehicles affected
1,705
Component
SEATS
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 21, 2018
Built
Aug 7, 2012 – Oct 1, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V696 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V696?

2011–2018 Collins School BUS. 1,705 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.