2018–2019 Carado Axion & 2018–2019 Carado Banff + 6 more recall: equipment
⚠️ What's wrong
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
💥 The risk
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
🔧 The fix
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V712000
- Manufacturer
- Erwin Hymer Group North America, Inc.
- Vehicles affected
- 172
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-800-663-0066
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 24, 2018
- Built
- May 16, 2018 – Sep 30, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.