2019 Crossroads Cruiser & 2019 Crossroads Volante recall: equipment
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.
💥 The risk
The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.
🔧 The fix
Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V726000
- Manufacturer recall #
- 18-333
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 60
- Component
- EQUIPMENT:ELECTRICAL; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 14, 2018
- Built
- Apr 26, 2018 – Aug 1, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.