2018 Freightliner Sprinter 2500 & 2018 Freightliner Sprinter 3500 + 2 more recall: door latches & locks
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
💥 The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
🔧 The fix
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V743000
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 76
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 31, 2019
- Built
- Jul 4, 2018 – Jul 19, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.