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💥 Crash risk🩹 Injury riskNHTSA 18V800📅 Nov 16, 2018

2017–2019 Volvo S90 & 2017–2019 Volvo V60 + 6 more recall: electrical system

⚠️ What's wrong

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

💥 The risk

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

🔧 The fix

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V800000
Manufacturer recall #
R39917
Manufacturer
Volvo Car USA LLC
Vehicles affected
17,548
Component
ELECTRICAL SYSTEM:SOFTWARE
Owner phone
1-800-458-1552
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 26, 2018
Built
Mar 24, 2016 – Nov 1, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V800 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V800?

2017–2019 Volvo S90 & 2017–2019 Volvo V60 + 6 more. 17,548 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volvo dealer to book the free repair or call the manufacturer at 1-800-458-1552.