2007–2012 Audi Q7 & 2009–2012 Audi Q5 recall: fuel system
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
💥 The risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
🔧 The fix
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V818000
- Manufacturer recall #
- 20BJ
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 5,987
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Owner phone
- 1-800-253-2834
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 28, 2018
- Built
- Nov 21, 2008 – Aug 21, 2012
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.