Buy me a coffee
💥 Crash riskNHTSA 18V850📅 Dec 4, 2018

2017–2019 Mercedes-Benz AMG C63 & 2017–2019 Mercedes-Benz C 300 + 7 more recall: steering

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

💥 The risk

A car that cannot be properly steered has an increased risk of a crash.

🔧 The fix

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
18V850000
Manufacturer recall #
2019080012
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
6,373
Component
STEERING:RACK AND PINION:RACK
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 23, 2019
Built
Jan 2, 2018 – Oct 5, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 18V850 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 18V850?

2017–2019 Mercedes-Benz AMG C63 & 2017–2019 Mercedes-Benz C 300 + 7 more. 6,373 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.