2019 Mercedes-Benz AMG C43 & 2019 Mercedes-Benz C 300 recall: electrical system
⚠️ What's wrong
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
💥 The risk
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
🔧 The fix
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V909000
- Manufacturer recall #
- 2018120025
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 675
- Component
- ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 29, 2019
- Built
- Jul 5, 2017 – Nov 26, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.