2017–2019 Custom Truck & Body Works Pumper & 2017–2019 Custom Truck & Body Works Rescue Truck + 4 more recall: lights
⚠️ What's wrong
Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
💥 The risk
If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
🔧 The fix
Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 18V920000
- Manufacturer
- Custom Truck And Body Works
- Vehicles affected
- 28
- Component
- EXTERIOR LIGHTING:BRAKE LIGHTS
- Owner phone
- 1-860-718-2331
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 28, 2019
- Built
- Nov 1, 2017 – May 16, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov