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🩹 Injury riskNHTSA 19V004📅 Jan 31, 2019

2014–2017 Freightliner Sprinter 2500 & 2014–2017 Freightliner Sprinter 3500 + 2 more recall: airbag

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

💥 The risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

🔧 The fix

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V004000
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
88,388
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 15, 2019
Built
Feb 27, 2013 – Apr 5, 2017
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V004 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V004?

2014–2017 Freightliner Sprinter 2500 & 2014–2017 Freightliner Sprinter 3500 + 2 more. 88,388 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-877-762-8267.