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🔥 Fire riskNHTSA 19V048📅 Jan 31, 2019

2017–2018 Forest River Berkshire & 2019 Glaval Bus Entourage recall: electrical system

⚠️ What's wrong

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

💥 The risk

Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.

🔧 The fix

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V048000
Manufacturer recall #
51-0940
Manufacturer
Forest River, Inc.
Vehicles affected
11
Component
ELECTRICAL SYSTEM:WIRING; ENGINE
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 6, 2019
Built
Sep 27, 2017 – Mar 7, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V048 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V048?

2017–2018 Forest River Berkshire & 2019 Glaval Bus Entourage. 11 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Forest River dealer to book the free repair or call the manufacturer at 1-866-436-7332.