2015–2018 Proterra Catalyst recall: tires
⚠️ What's wrong
Proterra Inc., (Proterra) is recalling certain 2015-2018 Catalyst 40 and 35 transit buses. The affected vehicles are equipped with a four point height control system that may cause a load imbalance, overloading the front tires.
💥 The risk
An overloaded front tire may fail unexpectedly, increasing the risk of crash.
🔧 The fix
Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires from being overloaded, free of charge. The recall began March 26, 2019. Owners may contact Proterra customer service at 1-864-438-0000.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V062000
- Manufacturer
- Proterra Inc.
- Vehicles affected
- 310
- Component
- SUSPENSION:FRONT; TIRES
- Owner phone
- 1-864-438-0000
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 26, 2019
- Built
- Jan 1, 2015 – Dec 31, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.