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💥 Crash riskNHTSA 19V064📅 Feb 8, 2019

2019 Chevrolet LOW CAB Forward 4500 & 2019 Chevrolet LOW CAB Forward 5500 + 4 more recall: electrical system

⚠️ What's wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

💥 The risk

An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

🔧 The fix

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V064000
Manufacturer recall #
V1901
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
264
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-866-441-9638
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 13, 2019
Built
Aug 28, 2018 – Aug 28, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V064 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V064?

2019 Chevrolet LOW CAB Forward 4500 & 2019 Chevrolet LOW CAB Forward 5500 + 4 more. 264 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-866-441-9638.