2013–2018 Isuzu Reach recall: powertrain & transmission
⚠️ What's wrong
XL Hybrids Inc. (XL) is recalling certain 2013-2018 Isuzu Reach vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
💥 The risk
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
🔧 The fix
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL customer service at 1-866-414-3212.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V098000
- Manufacturer
- XL Hybrids INC
- Vehicles affected
- 94
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Owner phone
- 1-866-414-3212
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 17, 2019
- Built
- Jan 1, 2015 – Feb 15, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.