2018–2019 New Flyer XN40 & 2018 New Flyer XD40 + 2 more recall: windows, wipers & mirrors
⚠️ What's wrong
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
💥 The risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
🔧 The fix
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V100000
- Manufacturer recall #
- R19-002
- Manufacturer
- New Flyer of America Inc.
- Vehicles affected
- 172
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 6, 2019
- Built
- Oct 16, 2017 – Jan 11, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.