2019 Crossroads Redwood recall: trailer hitch
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.
💥 The risk
A separation of the trailer can increase the risk of a crash.
🔧 The fix
Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V108000
- Manufacturer recall #
- 19-346
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 128
- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 28, 2019
- Built
- Aug 16, 2018 – Feb 4, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.