2019 Audi Q7 & 2019 Audi Q8 + 2 more recall: suspension
⚠️ What's wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
💥 The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
🔧 The fix
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V114000
- Manufacturer recall #
- 40O4/40O6
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 34
- Component
- SUSPENSION:FRONT:SHOCK ABSORBER
- Owner phone
- 1-800-253-2834
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 18, 2019
- Built
- Nov 27, 2018 – Dec 14, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.