2019 Triple E Serenity recall: electrical system
⚠️ What's wrong
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
💥 The risk
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
🔧 The fix
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V147000
- Manufacturer recall #
- CA#9280-1
- Manufacturer
- Triple E Recreational Vehicles
- Vehicles affected
- 3
- Component
- ELECTRICAL SYSTEM:WIRING
- Owner phone
- 1-877-992-9906
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 12, 2019
- Built
- Jan 17, 2019 – Jan 31, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.