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🩹 Injury riskNHTSA 19V211📅 Mar 21, 2019

2015–2019 Collins DE416 & 2015–2019 Collins DE500 + 7 more recall: seats

⚠️ What's wrong

Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

💥 The risk

Failure to properly restrain an unbelted seat occupant can increase the risk of injury.

🔧 The fix

Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V211000
Manufacturer recall #
19e-010
Manufacturer
Collins Bus Corporation
Vehicles affected
3,787
Component
SEATS:BARRIERS
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 12, 2019
Built
Apr 3, 2015 – Feb 2, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V211 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V211?

2015–2019 Collins DE416 & 2015–2019 Collins DE500 + 7 more. 3,787 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.