2019 Mercedes-Benz CLA 250 recall: door latches & locks
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
💥 The risk
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
🔧 The fix
MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V219000
- Manufacturer recall #
- 2019030020
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 5
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 3, 2019
- Built
- Jul 18, 2018 – Jul 19, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.