2018–2019 Mercedes-Benz Metris & 2018–2019 Mercedes-Benz Sprinter 2500 + 1 more recall: unknown or other
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
💥 The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
🔧 The fix
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V222000
- Manufacturer recall #
- VSX566ZP25
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 7
- Component
- UNKNOWN OR OTHER
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 17, 2019
- Built
- Apr 12, 2018 – Dec 28, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.