2015–2017 Mercedes Royale Sprinter Coach recall: seats
⚠️ What's wrong
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
💥 The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
🔧 The fix
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V249000
- Manufacturer
- Cabot Coach Builders inc DBA Royale
- Vehicles affected
- 4
- Component
- SEATS
- Owner phone
- 1-800-544-5587
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 6, 2019
- Built
- Sep 1, 2015 – Mar 1, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.