2016–2019 Aev Traumahawk recall: backup camera
⚠️ What's wrong
Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 American Emergency Vehicles (AEV) TraumaHawk ambulances equipped with ASA Electronics back-up camera displays. The affected displays may revert back to the factory default settings which may cause the camera image to be reversed.
💥 The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
🔧 The fix
AEV will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 11, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V276000
- Manufacturer recall #
- 19E-009
- Manufacturer
- Halcore Group, Inc.
- Vehicles affected
- 196
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-800-384-4400
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 11, 2019
- Built
- Aug 30, 2017 – Apr 4, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.