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💥 Crash riskNHTSA 19V398📅 May 29, 2019

2018–2019 Ford F-450 & 2018–2019 Ford F-550 + 1 more recall: equipment

⚠️ What's wrong

LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

💥 The risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

🔧 The fix

ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V398000
Manufacturer recall #
19-E-099 Part 573
Manufacturer
LGE Coachworks Inc.
Vehicles affected
13
Component
EQUIPMENT
Owner phone
1-800-384-4400
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 9, 2019
Built
Jan 1, 2018 – May 15, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V398 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V398?

2018–2019 Ford F-450 & 2018–2019 Ford F-550 + 1 more. 13 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-384-4400.