2017–2019 PL Custom Type I & 2017–2019 PL Custom Type III recall: equipment
⚠️ What's wrong
PL Custom Emergency Vehicles Co. (PL Custom Emergency Vehicles) is recalling certain 2017-2019 Titan Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
💥 The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
🔧 The fix
PL Custom Emergency Vehicles will work with ASA to notify the affected owners and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V400000
- Manufacturer recall #
- 19E-009
- Manufacturer
- PL Custom Emergency Vehicles
- Vehicles affected
- 41
- Component
- EQUIPMENT
- Owner phone
- 1-800-384-4400
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 9, 2019
- Built
- Oct 18, 2017 – Apr 2, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.