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💥 Crash riskNHTSA 19V413📅 Jun 6, 2019

2017–2018 Lifeline Type I recall: equipment

⚠️ What's wrong

Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

💥 The risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

🔧 The fix

Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V413000
Manufacturer
Life Line Emergency Vehicles
Vehicles affected
5
Component
EQUIPMENT
Owner phone
1-800-384-4400
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 29, 2019
Built
Jan 1, 2017 – Dec 31, 2018
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V413 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V413?

2017–2018 Lifeline Type I. 5 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lifeline dealer to book the free repair or call the manufacturer at 1-800-384-4400.