2019 Audi E-Tron recall: electrical system
⚠️ What's wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
💥 The risk
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
🔧 The fix
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
- NHTSA campaign
- 19V434000
- Manufacturer recall #
- 93E8
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 1,646
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Owner phone
- 1-800-253-2834
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 6, 2019
- Built
- Jul 16, 2018 – May 10, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.