2011–2017 Ford Explorer recall: suspension
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
💥 The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
🔧 The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V435000
- Manufacturer recall #
- 19S17
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 1,194,173
- Component
- SUSPENSION:REAR
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 26, 2019
- Built
- May 17, 2010 – Jan 25, 2017
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.