2020 Crossroads Cruiser recall: equipment
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
💥 The risk
If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
🔧 The fix
Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V440000
- Manufacturer recall #
- 19-355
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 54
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 12, 2019
- Built
- Apr 22, 2019 – May 6, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.