2014 Jeep Cherokee recall: powertrain & transmission
⚠️ What's wrong
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
💥 The risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
🔧 The fix
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V447000
- Manufacturer recall #
- V69
- Manufacturer
- Chrysler (FCA US LLC)
- Vehicles affected
- 81,615
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 8, 2019
- Built
- Feb 27, 2013 – Jul 11, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.