2018–2019 Gillig LOW Floor recall: body & structure
⚠️ What's wrong
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
💥 The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
🔧 The fix
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V451000
- Manufacturer
- Gillig LLC
- Vehicles affected
- 25
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Owner phone
- 1-800-735-1500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 27, 2019
- Built
- Aug 1, 2018 – May 6, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.