2017–2018 Ford E-350 & 2017–2018 Ford E-450 recall: equipment
⚠️ What's wrong
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
💥 The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
🔧 The fix
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V466000
- Manufacturer recall #
- 19E-009
- Manufacturer
- SVO Group Inc
- Vehicles affected
- 52
- Component
- EQUIPMENT
- Owner phone
- 1-800-384-4400
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 9, 2019
- Built
- Jun 1, 2017 – Dec 31, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.