2018–2019 Mercedes-Benz Metris recall: steering
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
💥 The risk
An unexpected loss of power steering assist can increase the risk of crash.
🔧 The fix
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V489000
- Manufacturer recall #
- VS2LENKEPS
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 2
- Component
- STEERING
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 2, 2019
- Built
- Jul 11, 2018 – Jul 11, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.