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💥 Crash risk🩹 Injury riskNHTSA 19V507📅 Jul 2, 2019

2018–2019 Freightliner Sprinter 1500 & 2018–2019 Freightliner Sprinter 2500 + 6 more recall: windows, wipers & mirrors

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

💥 The risk

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

🔧 The fix

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V507000
Manufacturer recall #
VS3VERGLAS
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
1,079
Component
VISIBILITY:GLASS, SIDE/REAR
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 21, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V507 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V507?

2018–2019 Freightliner Sprinter 1500 & 2018–2019 Freightliner Sprinter 2500 + 6 more. 1,079 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-877-762-8267.