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🩹 Injury riskNHTSA 19V511📅 Jul 3, 2019

2014–2017 Nova Bus LFS & 2014–2017 Nova Bus LFS Artic recall: seats

⚠️ What's wrong

Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

💥 The risk

If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

🔧 The fix

Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V511000
Manufacturer recall #
CR4663
Manufacturer
Nova Bus
Vehicles affected
802
Component
SEATS
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 30, 2019
Built
Jan 27, 2014 – Apr 7, 2017
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V511 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V511?

2014–2017 Nova Bus LFS & 2014–2017 Nova Bus LFS Artic. 802 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.