2019 Byd C8M recall: body & structure
⚠️ What's wrong
BYD Coach & Bus (BYD) is recalling certain 2019 C8M buses equipped with Transpec glass roof escape hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
💥 The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
🔧 The fix
BYD has notified the affected owners, and BYD technicians will replace the glass roof hatches, free of charge. The recall began July 22, 2019. Owners may contact BYD customer service at 1-661-940-3250.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V530000
- Manufacturer
- BYD Coach & Bus
- Vehicles affected
- 6
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 22, 2019
- Built
- Jan 1, 2019 – Apr 1, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.