2019 Mercedes-Benz Metris recall: equipment
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
💥 The risk
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
🔧 The fix
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V545000
- Manufacturer recall #
- VS2BAFV
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 2
- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 12, 2019
- Built
- Jan 16, 2019 – Mar 29, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.