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💥 Crash risk🩹 Injury riskNHTSA 19V586📅 Aug 12, 2019

2018–2019 Mercedes-Benz AMG C43 & 2018–2019 Mercedes-Benz C 300 recall: electrical system

⚠️ What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

💥 The risk

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

🔧 The fix

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V586000
Manufacturer recall #
2019090010
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
26,584
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 18, 2019
Built
Aug 2, 2018 – Jul 21, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V586 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V586?

2018–2019 Mercedes-Benz AMG C43 & 2018–2019 Mercedes-Benz C 300. 26,584 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.