2014–2019 E-One Cyclone II & 2013–2019 E-One Typhoon + 1 more recall: suspension
⚠️ What's wrong
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
💥 The risk
A loss of hydraulic steering assist can increase the risk of a crash.
🔧 The fix
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V598000
- Manufacturer
- E-One Incorporated
- Vehicles affected
- 57
- Component
- SUSPENSION:FRONT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 28, 2019
- Built
- Jun 1, 2013 – Sep 30, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.