2015 Mack Pinnacle (cxu) recall: suspension
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
💥 The risk
Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V616000
- Manufacturer recall #
- SC0419
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 8
- Component
- SUSPENSION:FRONT
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 27, 2019
- Built
- Jul 9, 2014 – Feb 25, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.