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💥 Crash risk🩹 Injury riskNHTSA 19V648📅 Sep 9, 2019

2020 Mercedes-Benz GLE 350 & 2020 Mercedes-Benz GLE 450 recall: equipment

⚠️ What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

💥 The risk

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

🔧 The fix

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V648000
Manufacturer recall #
2019090005
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
1,478
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 22, 2019
Built
Jul 13, 2018 – Aug 30, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V648 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V648?

2020 Mercedes-Benz GLE 350 & 2020 Mercedes-Benz GLE 450. 1,478 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.